Question 1 : What is Tanutra.com?
Tanutra is a US-based platform that curates and sells beautiful handicrafts, home decor, and lifestyle products sourced directly from Indian core artisans. We are dedicated to providing employment opportunities and fair compensation to artisans for their art and work.
Question 2: What types of products does Tanutra offer?
Tanutra specializes in a diverse range of handmade handicrafts, home decor items, and lifestyle products crafted by skilled artisans in India.
Question 3: How does Tanutra support Indian artisans?
Tanutra is committed to empowering artisans by offering them employment opportunities and ensuring they receive fair compensation for their craftsmanship. We establish direct partnerships with artisans to create a sustainable and ethical marketplace.
Question 4: What regions does Tanutra ship to?
Currently, Tanutra ships to the United States and Canada.
Question 5 : How long does it take for orders to be delivered?
Delivery times may vary, but we strive to process and ship orders promptly.
Question 6 : What payment methods are accepted on Tanutra.com?
Tanutra accepts major credit cards, PayPal, and other secure payment methods. Your transactions are safe and protected.
Question 7: Are prices on Tanutra.com inclusive of taxes?
Yes, prices displayed on our website are inclusive of applicable taxes.
Question 8: What is Tanutra's return policy?
Tanutra offers a 30 days return policy. Please visit our https://tanutra.com/policies/refund-policy page for detailed information on the process.
Question 9: How can I contact Tanutra for additional assistance?
You can reach out to our customer support team through our https://tanutra.com/pages/contact-us page or via info@tanutra.com
Question 10: Can artisans inquire about collaborating with Tanutra?
We welcome inquiries from artisans interested in collaborating with us. Please visit our https://tanutra.com/pages/contact-us page for more information.
Question 11: How does Tanutra ensure ethical sourcing of products?
Tanutra is committed to ethical sourcing and fair trade practices. We personally visit and vet our artisan partners to ensure that our products are crafted under ethical and sustainable conditions.
Question 12: What if my product is damaged in transit ?
In the event of such occurrences, kindly email info@tanutra.com within 48 hours of receiving the delivery. Please include your order number and attach several photographs of the damaged item. Following an investigation, Tanutra will dispatch a replacement for the damaged product at no additional cost or initiate a refund for the order. Further details about our Return Policy can be found on our website.
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